Here's what's new:
AI Chatbot Goes Multimodal ๐ค

Your AI Chatbot is no longer text-only. With the new Media Understanding option, it now has vision and voice capabilities. It can see and interpret images, listen to voice notes, and reply with the right context every time. Just flip the switch and your bot handles it all. No more missed conversations because a customer sent a photo or a voice note instead of typing.
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Team Inbox Client Records ๐ค

We have enhanced the
Client Records
section in the Team Inbox.You can now view all client records associated with a contact number in one place, including recent appointments, classes, and orders.
You can also quickly create new
appointments, class bookings, or customer orders
directly from the Team Inbox, helping your team work faster without leaving the conversation.-------------------------------------------------------------------------------------------------
Team Inbox Media Gallery ๐ผ๏ธ

Finding shared files is now much easier.
The new
Media Gallery
lets you quickly access recently sent and received images, videos, voice messages, and documents without scrolling through the conversation.We have also improved media uploads, making them faster and allowing you to share files more efficiently. These improvements apply to recently sent and received media.
In-App Media Viewer ๐ผ๏ธ

You can now open images, videos, audio files, and documents such as PDF, Excel, and other file types directly inside the app.
Simply use the previous and next arrows to browse through media, download files, or open them in a new window whenever needed. This makes it much easier to review and manage shared files without leaving the conversation.
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Improved Client Registration โจ

Client registration is now more flexible with separate
First Name
and Last Name
fields.The previous Full Name field has been replaced, making it easier to collect customer information and send more personalized messages using customer names.
You can also import clients using separate first and last name columns.
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Customize Booking Fields ๐

You can now fully customize the information collected during appointment and class bookings.
Choose which fields customers need to complete, customize the field labels, and collect only the information your business requires.
This feature is available for both the
Online Booking Portal
and the WhatsApp Booking Chatbot.
You can collect details such as First Name, Last Name, Preferred Name, Phone Number, Email, Identification Number, Date of Birth, Gender, Address, and more. All information is automatically saved to the client's profile for future use.
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WhatsApp Marketing ROI Calculator ๐

We have launched a free WhatsApp Marketing ROI Calculator to help businesses measure the potential return on their WhatsApp marketing campaigns.
Simply choose your industry, including E-commerce, Restaurants, Healthcare, Real Estate, Education, or create your own custom scenario. Then adjust values such as Monthly Broadcast Contacts, WhatsApp Open Rate, Conversion Rate, Average Order Value, and Monthly WhatsApp Cost to instantly estimate your return on investment.
This tool helps you understand the impact of your WhatsApp marketing and make better campaign decisions.
Try it here: https://whautomate.com/tools/roi-calculator
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No-Show Cost Calculator ๐

We have launched a free
No-Show Cost Calculator
to help appointment-based businesses understand how much revenue is lost due to no-shows and late cancellations.In just a few steps, you can estimate your yearly losses and see how much revenue you could recover by using upfront payments and automated WhatsApp reminders.
This tool is ideal for clinics, fitness studios, salons, and other appointment-based businesses.
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How to Get More Patients ๐ฅ

We have also launched a free
Marketing Audit for Clinics
to help healthcare businesses attract more patients.Answer nine simple questions and receive a personalized score along with a practical three-step action plan tailored to your practice. No email signup is required.
This tool is designed for dental clinics, physiotherapy centers, chiropractic clinics, therapy and counselling practices, optometry clinics, aesthetic clinics, veterinary practices, and nutrition or dietetics professionals.