We’ve added some great updates to make things easier for you. Whether it’s managing classes or sending broadcast messages faster, these features will help you save time and work smarter.

Create batches to organize groups of participants attending the same class.

Assign a batch to your scheduled classes in one go! Say goodbye to manually adding participants one by one. This feature is perfect for recurring sessions and makes class scheduling a breeze. You can even cancel future classes with ease.

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Our servers are now scaled up, making the app faster than ever! Broadcast messages are now sent 5x faster, ensuring your communication stays seamless.

Use the Test Broadcast option to send a test message to your number before reaching out to your audience. Perfect for verifying content before hitting "Save"!

Reuse your previous broadcast settings with ease—no need to start from scratch.

Accidentally sent a broadcast? Now you can stop it immediately to prevent mistakes from spreading.

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Check your and directly in the Whautomate app!

Simply navigate to the Broadcasts menu under the Communications section and tap on the WhatsApp info displayed.

With these updates, Whautomate makes managing your classes, broadcasts, and WhatsApp communications faster, easier, and more efficient. Try them out today and experience the difference! 🌟

We’ve introduced amazing updates to enhance your customer experience and make managing your business easier than ever.

Now, offering discounts is easier than ever! You can create, manage, and share coupons to reward your customers and encourage bookings.

Here’s how it works:

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Easily apply coupons during the billing process to give your customers discounts on their purchases or services. Whether it’s a service or an online order, your billing experience just got more rewarding.

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Share coupons that customers can use while booking appointments or classes through your Whautomate booking page. Perfect for creating a seamless and rewarding booking experience!

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If you own a Spa, Yoga Studio, Fitness Center, E-commerce store, or any service-oriented business, you can now share coupons directly with your customers. They can use these coupons while booking appointments, signing up for classes, or purchasing products—all through WhatsApp!

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We’ve added a touch of personalization and clarity to your customer's booking process. You can now showcase images and detailed descriptions for your services, add-ons, and team members.

Here’s how it enhances the customer journey:

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Enhance your booking page by showcasing images and descriptions of your services, add-ons, and team members. This visual approach builds trust and helps clients make well-informed decisions.

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Display images and detailed descriptions for your services and add-ons directly on WhatsApp. Practitioner profile images now bring a personal touch, helping customers understand the value of their experience.

These updates are designed to save time, simplify your processes, and deliver a better customer experience. Explore the Coupon Feature and Service & Team Member Profiles today and watch your business thrive with Whautomate!

We’d love to hear your feedback—your ideas inspire our future improvements! ❤️

Service conversations are now to encourage businesses to be available for their customers on WhatsApp. Businesses can continue to respond to any customer message at no charge using free-form messages within the 24-hour customer service window.

Introduce new international authentication rates in Egypt, Malaysia, Nigeria, Pakistan, Saudi Arabia, South Africa, and UAE. This is a continuation of the rollout that began in India and Indonesia earlier this year.

Utility templates in the 24-hour customer service window become free, encouraging businesses to send valuable utility messages. Meta is also working on offering richer features and better pricing for complex, multi-message journeys such as order updates.

The new per-message pricing model will be introduced, with pricing based on the business value of each message. This applies to both marketing messages (for conversions) and utility messages (for a user with a fraud alert to protect their account and mitigate the need for downstream customer support.)

For more information: WhatsApp Pricing

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We've added some powerful new features to help you manage your business more efficiently, all from the Whautomate mobile app.

Now you can add new clients, update their information, and attach important notes or documents, all directly from the mobile app.

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Schedule appointments, classes, or even group bookings on the go. You can now block staff availability, reschedule, or cancel appointments effortlessly right from your phone.

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Manage orders with ease! Create new orders, update statuses, and adjust shipping addresses all from the mobile app, so you’re always in control.

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Generate invoices, collect payments via WhatsApp, SMS, and Email, and record offline payments. You can also download or share invoices with just a tap.

Stay productive with – designed to give you everything you need, wherever you are!

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E-commerce business owners, we’ve made managing shipping addresses easier than ever! You can now add and update shipping addresses directly in your client’s profile. Plus, with our new E-commerce chatbot, collect shipping addresses seamlessly through WhatsApp orders!

📹 Watch the video below to learn more about this exciting update! 👇

Whautomate's "Contacts Pipeline View" makes lead management more efficient. If you're running ads and receiving leads, you can easily organize and manage them using the pipeline view. Simply drag and drop leads between stages—such as No Stage, Lead, Engaged, Customer, and more,—making it easy to track their progress and manage updates effortlessly.

This feature allows you to visually move leads through your process, helping you stay on top of each contact's journey from inquiry to conversion.

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Whautomate now allows you to export automation rules for easy replication and backup. If you manage multiple locations, set up automations in one location, export them, and import to others seamlessly—saving you time. You can also back up automations before making updates, so you can quickly restore previous versions if needed.

If you are a Whautomate partner, you can set up and test automations for your clients. Once finalized, export the automation rules and share them with your clients, who can easily import them into their own Whautomate accounts

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Easily send broadcast messages to class participants for updates, rescheduling, or cancellations. Target groups like or to keep everyone informed.

If you need to send updates to your class participants, messaging each person individually can be time-consuming. With Whautomate's new class broadcast feature, simply select the class and click a button to instantly send messages to all participants.

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Whautomate's new automation trigger lets you notify customers automatically when they are assigned new credits or purchase credits through a subscription plan. Use this trigger to send notifications via WhatsApp, Email, and more, ensuring your clients stay informed about their available credits.

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Whautomate now offers a powerful retargeting feature in Broadcasts. With the new option, you can easily reach out to customers who received your previous broadcast but did not respond.

This feature helps you target users who haven't replied to your messages. It's ideal for situations like event RSVPs, where you need a response from everyone. You can easily follow up with those who haven’t responded, ensuring no one is left out.

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🔕📆

Easily disable notifications and automations when scheduling specific appointments. This allows you to schedule quietly without sending notifications to the client.

If you need to book an extra appointment for a client for admin purposes but don’t want them to get multiple notifications, use this feature to stop notifications and automations for those appointments.

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📇📤

With Whautomate, you can easily export your contacts to an Excel sheet. You can also track the number of new contacts added each week or month, helping you stay organized and monitor your growth effortlessly.

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🔍🗂️

Whautomate now offers enhanced sorting options to help you filter efficiently across Clients, Contacts, Services, Products, Segments, Broadcasts, and more. You can sort by:

Easily organize your data to find what you need faster!

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✏️📅

Easily modify scheduled subscriptions with your clients. Manually adjust assigned subscription credits and update credit expiry dates, giving you more control over managing subscriptions.

A customer has purchased a subscription plan with your business that includes service credits. You need to adjust the number of credits or the expiration date of these credits for the customer, use this feature to adjust the subscription credits.

🕒👥

View staff start and end times directly on the appointment calendar with 24-hour display options. Easily view Staff's availability by date to quickly find open slots for scheduling, making staff management more efficient than ever.

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📅⚡

Select a specific day and time directly on the calendar to schedule appointments & Classes instantly—no need for manual entry, just fast and efficient booking.

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🖱️🔄

Quickly reschedule appointments by dragging and dropping them to a new date and time. No manual steps are required—just simple, efficient rescheduling at your fingertips.

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🎨🗓️

Assign custom colors to staff appointments on the calendar for a clear, visual way to differentiate schedules. Streamline your workflow and manage staff availability with ease.

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🧾🔄

Easily revert sent invoices back to draft status for necessary edits, allowing you to correct amounts or update details before resending.

After updating client information, use the Regenerate PDF option to reflect changes in paid invoices and resend the corrected version effortlessly.

Today OpenAI announced a new series of models openAI o1. These models can reason through complex tasks and solve harder problems. These models will be available soon for you to use once Open AI starts rolling them out to more tiers.

Here are the latest pricing updates from OpenAI. Some older models are being phased out: GPT-4o and GPT-4o mini are now the most advanced ones. If you're using the 3.5 models, please switch to the GPT-4o mini as soon as you can.

For more information: https://openai.com/pricing

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WhatsApp has updated its Cloud API pricing, effective from August and October 2024.

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For more details on pricing in other countries, please watch the video below. A pricing calculator is also available to help you easily estimate costs based on categories like Services, Utility, Marketing, and Authentication by entering the number of messages you plan to send.

👉 WhatsApp pricing Calculator - USD

👉 WhatsApp pricing Calculator - INR

👉 WhatsApp Pricing Calculator - EUR

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Whautomate has now integrated with Pipedream, a powerful low-code platform that allows you to connect your favourite apps and automate workflows. With this integration, you can easily connect Whautomate with over 2200+ applications, including popular tools like Slack, Asana, Google Sheets, and more.

Effortlessly share your business location with customers through WhatsApp using our new automation action, enhancing their experience with your business.

Automation Action:

When a customer books an appointment for the first time, You can send your business address and location with a map view directly via WhatsApp through Whautomate's automation rule, making it easy for them to visit you without confusion.

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You can now request your customer location for various needs, from home visit appointments to order deliveries directly via WhatsApp using our new automation action.

Automation Action:

When a customer books a home visit or places an order, You can request their location directly through WhatsApp, ensuring accurate delivery or home visits right to their doorstep.

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Now, Whautomate allows you to create and send WhatsApp message templates with addresses in a map view using our new send location header option.

Easily send your business location directly to individual customers or broadcast it to multiple contacts using the location WhatsApp message template.

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Upgrade your business communication with Whautomate’s new location features, and provide a seamless experience to your customers like never before! 🚀

We’re excited to announce the release of WhatsApp Flows in Whautomate! 🎉

A new way to build structured interactions directly within the WhatsApp chat window. Think of it as a form that seamlessly integrates into your conversations, offering a more organized and interactive communication experience.

We hope these new features will enhance your experience with Whautomate. Let us know if you have any questions!

Customize your automation workflows with the new "Condition Type" option:

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Efficiently manage staff availability by blocking multiple days at once using the start and end date options.

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Enjoy greater flexibility with client subscriptions: