Here is what is new in Whautomate:
📞 Introducing WhautoVoice
Meet WhautoVoice, our new product for business voice. It powers voice calls in Whautomate, so your calls and chats finally live in one place.
•
WhatsApp calling:
customers call your business number with one tap•
AI voice agent
that answers around the clock and books appointments•
IVR flows and call queues
to route every call to the right person•
Business phone numbers
and outbound call campaigns
Call buttons on every chat and client, with every call on the client's timeline
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📱 Mobile App 2.0
Rebuilt from the ground up to look and feel like a native app on
iPhone
and Android.
- A fresh look with smooth animations and haptic feedback.
- Chat that feels like WhatsApp: drafts, voice notes and AI reply assist.
- Split view on iPad and tablets.
- Send WhatsApp Flows and make calls right from your phone.
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💬 WhatsApp Flows
Forms that open inside WhatsApp, so customers never leave the chat. Perfect for
lead capture, intake forms, feedback
and registrations.
- Drag-and-drop builder with a live phone preview, or start from a template.
- Creates or updates the client automatically from their answers.
- Send from the team inbox or an automation, and trigger automations on submit.
- Responses on the client's profile, readable in the chat and exportable to CSV.
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📝 Redesigned web forms
A fresh gallery and a drag-and-drop editor that is much easier to use, with bulk export and delete for responses. Forms is now
Forms & Flows,
with web forms and WhatsApp Flows side by side.-------------------------------------------------------------------------------------------------
📎 Collect files and photos
Ask for an ID, an insurance card, a receipt or a "before" photo right on your web form or WhatsApp Flow. Turn on Save to client documents and every file lands in the client's Documents automatically. No more downloading and re-uploading.
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🔍 Your filters are remembered
Filter a list, open a record, come back: your filters, search, page and date range are right where you left them, and the calendar remembers your week. Works across
clients, appointments, broadcasts, reports
and more, with one click to clear.-------------------------------------------------------------------------------------------------
🧩 New modular plans
Pay for what you use. Start with Engage
(team inbox for every channel, mobile app, broadcasts, chatbots and AI)
and add the modules you need:CRM Suite:
Clients, segments, email campaigns, forms and flows.Bookings:
Appointments, classes, booking page and reminders.Sales:
Invoices, memberships, online store and loyalty.Want everything? Complete includes all three for less. Already a customer? Your current plan and price stay as they are, and you can switch or add a module any time.
👉 See the new plans:
https://whautomate.com/pricing-------------------------------------------------------------------------------------------------
📈 Optimised WhatsApp marketing messages
Whautomate now supports Meta's Marketing Messages API. Accept Meta's terms once and every marketing template you send through Whautomate goes out with Meta's optimised delivery: according to Meta, up to 9% more marketing messages delivered.
To turn it on:
in WhatsApp Manager, go to Overview > Alerts and select Accept terms. Whautomate does the rest.Coming soon:
bidding on your marketing messages, so you control what you pay for delivery.-------------------------------------------------------------------------------------------------
✨ Also new
- Rename client fieldsto match your business, in every language
- A team inbox that feels like WhatsApp Web,with drafts and AI assist in the composer
- AI bot takes paymentwhen it books an appointment or class