We are excited to share our latest Whautomate updates with you.
📅 Appointment Scheduling Improvements
We have introduced powerful new scheduling features to make managing staff availability easier and more flexible than ever.
📅 Date Overrides
Staff_Availability_Date_Override
You can now override your regular weekly schedule for specific dates without changing your default availability.
Set custom working hours or mark an entire day as unavailable. You can also configure availability for
individual dates, a full month, weekdays, or weekends
using a flexible calendar view.
This makes it easy to handle holidays, special events, temporary schedule changes, and other one-time availability updates.
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🎯 Limit Services
Limit_Services
We have added a new
Limit Services
option to give staff more control over the services they offer.
Staff can now configure available services based on their
Weekly Full Schedule
or
Date Overrides
, making it easy to offer different services on different days.
For example, a staff member can provide location visits from Monday to Wednesday and online consultations from Thursday to Saturday without changing their regular service setup.
This gives businesses greater flexibility to manage service availability based on staff schedules and business requirements.
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🕒 Quick Availability Override
Schedule_Date_Override
Staff can now update their availability directly from the
Appointments
page.
Simply select a date and set custom start and end times for that day. This provides a quick way to adjust schedules without editing the regular weekly timetable.
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⏰ Appointment Settings Time Format
Appointment_Time_Format_Settings
We have added a new
Time Format
setting for appointments.
You can now choose whether booking times are displayed in
12-hour (AM/PM)
or
24-hour
format. This setting applies across all workspaces and locations in your account.
This only changes how times are displayed on your Booking Page and WhatsApp Chatbot. It does not affect your appointments or staff availability.
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Bulk Import 📥
We have introduced new bulk import options to help your team save time when scheduling appointments and classes.
Appointment Bulk Import
Appointment_Bulk_Import
You can now import appointments in bulk using a CSV file. Simply update the template with client details, appointment service, staff, date, time, and other required information, then import everything in one go.
This helps your team schedule multiple appointments quickly without creating them one by one.
Class Bulk Import
Classes_Bulk_Import
You can also import classes in bulk using a CSV file. Add details such as service, staff, date, time, and other required information, then upload the file to create multiple classes at once.
This makes it much easier to set up class schedules while reducing manual work and saving valuable time.
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✨ Improved Personalization Variables
Whautomate_Variables
We have enhanced
Personalization Variables
to make them easier and more flexible to use.
You can quickly search and insert variables while creating templates, broadcasts, and automated messages.
We have also introduced a new
Fallback Value
option. If a variable has no value, Whautomate will automatically use your fallback text instead.
For example, if you use
{{contact-name}}
and the contact name is unavailable, you can set the fallback value to
Customer.
Your message will automatically display
Dear John Doe
when a name exists, or
Dear Customer
when it does not.
This helps ensure every message remains professional and personalized.
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⚙️ User Preferences
User_Preferences
We have introduced a new
User Preferences
section to make Whautomate more personalized and easier to use.
Each user can now customize their own experience by choosing:
  • Language
    to use the app in their preferred language.
  • Appearance
    to switch between Light Mode and Dark Mode.
  • Time Format
    to display time in either 12-hour or 24-hour format.
These settings help every team member personalize Whautomate based on their preferences for a more comfortable and productive experience.