🔄 Whautomate – New Features & Updates You Should Know!

We’ve rolled out some powerful updates and important changes to help you stay ahead—check them out below 👇

📢

WhatsApp is updating its pricing from the current conversation-based model (24 hrs) to a per-message pricing model starting July 1, 2025. This change may increase your WhatsApp costs if you're using automations to send multiple messages to staff or clients in a day.

All incoming messages and bot replies remain free — charges apply only for template messages.

One flat fee for all template messages within a 24-hour conversation.

Each template message will be billed individually, including:

✅ Marketing templates

✅ Authentication templates

✅ Utility templates sent outside the 24-hour Customer Service Window (CSW)

If your automations send multiple WhatsApp messages — like staff notifications, new chat alerts, or appointment confirmations — each one will now be charged, which can increase your messaging costs.

We’ve added Push Notifications in the Whautomate mobile app so you can keep your team informed — without extra WhatsApp charges.

Staff can go to → in the mobile app and turn on push alerts.

Review your automations and switch staff updates to push notifications where possible to avoid added costs.

👉 Learn more about the WhatsApp Pricing Update

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Meta now allows businesses to with the —and

✅ Use the across both platforms

✅ Scale messaging via Cloud API while still sending from the WhatsApp Business app

✅ Enjoy across both apps

🛑 Not all WhatsApp Business numbers are currently eligible for Cloud API coexistence. Eligibility is generally limited to businesses already sending high message volumes and planning to scale further.

🛑Please note that not all Cloud API features are fully supported under the coexistence model yet. Meta is gradually rolling out functionality, so certain capabilities may be limited depending on your region and onboarding stage.

Now you can manage high-volume messaging and keep your personal touch—without switching platforms.

👉 Learn more

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WhatsApp is rolling out new global enforcement measures to prevent misuse of message template categories. Here's what you need to know:

✅ Businesses misusing template categories (e.g., using utility for marketing messages) will receive a written warning.

⚠️ If misuse continues, WhatsApp may enforce the following restrictions:

📌 In repeated cases, these enforcements may extend up to .

To avoid penalties:

Stay within guidelines to avoid disruptions in your messaging flow.

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Whautomate now supports —making it easier than ever to schedule repeat sessions in bulk!

✅ Set appointments to repeat

✅ Perfect for consultations or long-term bookings

✅ Save time by automating repeat schedules for your customers

This new option is available directly inside the section. Start simplifying your scheduling today!

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🖼️

Exciting news! Whautomate now supports Carousel Templates on WhatsApp. You can now:

✅ Send a message with up to

✅ for each card to make your message stand out

✅ Add per card

✅ Include – a , a or a

Perfect for showcasing products, offers, or services—available to send via or send them directly in

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🧾

Need control over your invoice numbers? Now you can:

✅ Enter your when creating invoices

✅ Use your preferred format for internal tracking or compliance

Say goodbye to rigid auto-generated numbering!

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📌

We’ve added the ability to:

✅ Set a for each

✅ Improve how you track, categorize, or cross-reference expenses

More flexibility, better bookkeeping.

These updates are live now. Log in to the Whautomate app and explore them today!